NRS Policies
Appointment Cancellation
When you book your appointment, you are holding a space on our calendar that is no longer available to our other clients.
If cancellation is necessary, we require that you cancel within 48 hours in advance. Appointments are in high demand, and your advanced notice will allow another client access to that appointment time.
Any cancellation or reschedule made less than 48 hours will result in a cancellation fee. The amount of the fee will be equal to 50% of the reserved services.
If you are more than 15 minutes late for your service, we may not be able to accommodate you. In this case, the same cancellation fee will apply. We will do our very best to reschedule your service for another time that is convenient for you.
We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file.
Our goal is to provide quality skin care to all our clients in a timely manner. No-shows, late arrivals, and cancellations inconvenience our clients. Please be aware of our policy regarding missed appointments.
Prices Policy
We are constantly expanding our services to bring you the latest spa experiences. Although we make every effort to keep our website and spa menu updated, please note that prices and services are subject to change at any time.
Gratuity Policy
Gratuity is not included in the price of service or spa packages. Customary tipping runs 15% to 20% but is, of course, at your discretion. You may tip the therapist in the room or upon check out at the front desk with cash or credit card.
Age Policy
At Naked Rebel Studio we offer teen facial services, the age requirements for those are 14-17 years of age. 18 and old are considered an adult.
Right to Refuse Service
We reserve the right to refuse or discontinue service to anyone demonstrating behavior that is perceived to be inappropriate or disruptive to our Spa atmosphere.
Privacy Policy
We respect the privacy of our email subscribers. It is our policy:
- To respect the purpose for which our site visitors and others gave us email information. We give users choice and consent over how their personal information is used, and remove names immediately upon request.
- To not sell, rent or loan our subscriber or customer lists to third parties for email, direct marketing or other purposes. We never allow third parties any other use of these subscriber lists.
- To send notices of impending sales or special offers to our clients who request them (opt-in). Naked Rebel Studio will immediately unsubscribe those who request it through convenient unsubscribe links in every email or by mail to our address which is prominently displayed.
- To use cookies in a responsible manner to help our visitors, not snoop on them. While we do not collect or use information from cookies to develop a profile of our visitors or shoppers, cookies must be enabled to use our online gift card store.
- To store subscriber and password files with personal information in a secure manner. We store such files in areas not accessible to Web browsers, behind password protection or offline.
- To continue this policy beyond the termination of our company. If a majority portion of the assets of our company, which might include our subscriber and other lists, were to be acquired by another organization, it would be done only as part of a clear agreement binding that organization to abide by the spirit and letter of our privacy policy.